Terms of Service

Last updated: 30 May 2026.

These Terms of Service govern access to and use of the ConvertLab360 Dashboard — an advertising analytics dashboard for connecting ad platforms and reviewing marketing performance data.

Acceptance of terms

By creating an account, connecting an ad platform, or using the dashboard, you agree to these Terms. If you do not agree, do not use the service.

Use of the service

You agree to use the service only for lawful business purposes and in accordance with these Terms. You must not:

Use the service to break laws, platform policies, or third-party rights.
Attempt to access another user's workspace, data, credentials, or ad accounts.
Interfere with the security, availability, or integrity of the service.
Upload or connect credentials you are not authorized to use.

Accounts and credentials

You are responsible for keeping your account credentials confidential and for activity performed under your account. You confirm that you are authorized to connect any ad account, API key, OAuth token, or other credentials you provide to the service.

Ad platform data

The dashboard displays data retrieved from third-party ad platforms such as Google Ads and Meta Ads. Availability, accuracy, and timing of the data may depend on those platforms. We are not responsible for delays, outages, API changes, account limitations, or reporting discrepancies caused by third-party platforms.

Subscriptions and payment

Paid plans, where offered, are billed according to the plan and payment terms shown at checkout or in the dashboard. International card payments are processed by Creem, which acts as the merchant of record; payments in hryvnia are processed via Monobank/MonoPay.

Refunds, including the 14-day money-back guarantee for new subscribers, are handled according to our Refund Policy.

Intellectual property

The service, software, design, and related materials belong to ConvertLab360 Dashboard or its licensors. You retain ownership of your advertising data and business information.

Disclaimer of warranties

The service is provided "as is" and "as available", without warranties of any kind. We do not guarantee uninterrupted operation, error-free reporting, or specific business outcomes.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, loss of data, or business interruption.

Termination

We may suspend or terminate access if you breach these Terms, create a security risk, fail to pay amounts due, or use the service in a way that may harm users, the service, or third parties.

Changes

We may update these Terms from time to time. Continued use of the service after changes take effect means you accept the updated Terms.

Contact

For questions about these Terms, contact us at hello@convertlab360.com.